Mental Health Support Resources

If you feel that someone is in danger to themselves or others, call 911 immediately.

If you or someone you know is in crisis or requires immediate attention, call:

4 Counties Crisis Line
Call 705-745- 6484, or toll free: 866-995- 9933
24 hour hot-line that provides professional crisis intervention support. Mobile Crisis Intervention Workers
provide assessment, supportive counselling, intervention and referral to community resources as
appropriate. The team provides support both through telephone intervention and outreach. Those with
longer-term needs may be assessed and referred to one of four short-term case managers of Four
County Crisis to receive up to 12 weeks of intervention and support in their community.

Mental Health Services – Peterborough Regional Health Centre
If you or someone you know is in crisis requiring immediate psychiatric attention you can:
Go directly to the Emergency Department at the Peterborough Regional Health Centre located at One
Hospital Drive, Peterborough, OR:
Contact the Four County Community Mental Health Crisis Response Program (see 4 Counties Crisis Line, above)
Call 705-745- 6484 or 1-866-995- 9933

Both services are free, and are available 24 hours a day, 7 days a week.

Northumberland Hills Hospital Walk-in Mental Health Clinic
A new walk-in counselling option is now being piloted for individuals 16 years of age and older on
Tuesdays (8:00am-4:00pm) and Thursdays (10:00am-6:00pm) at NHH’s Community Mental Health
Services office located at 1011 Elgin Street West, Suite 200, Cobourg. Clients will meet briefly with a
case manager to identify goals for the walk-in session, and then they will attend a same-day therapy
session. Should the walk-in clinic become full on a given day, clients will be asked to return on the next
Tuesday or Thursday. There is no limit to the number of times an individual can access the walk-in clinic.

Pathway Church
If you are looking for a Christian Counsellor in the Peterborough area please contact our church offices at 705-775-5697 and we can provide you with current information.

Focus on the Family
Call 1-800-661-9800
Available Monday – Friday from 8 am to 4 pm Pacific Time (BC). We have registered, professional
counsellors who are committed Christians with ministry experience. If a free one-time consultation would
be helpful for you, please call and ask to speak to the care associate who will arrange a time for you to
speak with a counsellor. You also have the opportunity to submit a prayer request on line at

Canadian Mental Health Association Haliburton, Kawartha, Pine Ridge (CMHA HKPR)
Call (705) 748-6711 or 1 (866) 990-9956
In an emergency please call the 4 Counties Crisis Hotline above. Whether you are looking for
information on C.M.H.A. H.K.P.R. programs and services, brochures about specific mental health
diagnoses, or a list of community resources, we hope to help you find what you need.

Telecare Distress Peterborough
Call 705-745- 2273
We are a local call center which offers a non-judgmental, confidential listening ear to anyone in need. We
operate 24 hours a day, 7 days a week with the help of trained, caring volunteers willing to listen.
Telecare Peterborough is free to call.


Other Crisis Resources

Please be aware that many larger employers also offer to their employees and families an
Employee and Family Assistance program that can provide support (including counselling) and
other resources on a number of issues.

YWCA Support and Crisis Line (Domestic violence support)
Call 1-800- 461-7656, or text 705-991- 0110
24 hour hot-line with counsellors available to you or someone you know who needs help in a situation of
domestic violence. Counsellors can help answer questions, provide resources and develop a safety plan.

Kawartha Sexual Assault Centre – 24-7 Crisis Support
Call 1-866- 298-7778
The Crisis Support Line is a confidential service available 24-hours a day. Unconditional and
nonjudgmental support and information is available to individuals of both recent and historical sexual
assault, as well as other forms of sexual violence.  If you have been recently assaulted, we will help you
find the right response for yourself and will assist you in accessing hospital services if necessary.  Friends
or family members supporting a sexual violence survivor may also call the line for support. Anyone under
16 years of age will be provided with an appropriate referral for services.

Kids Help Phone
Call 1-800- 668-6868 or click here to chat online
A 24-hour, anonymous phone counselling, web counselling and referral service for children
and youth. This service is completely anonymous and confidential – we don’t trace calls, we
don’t have call display. You don’t even have to tell us your name if you don’t want to.

Teleheath Ontario
Call 1-866- 797-0000
Telehealth Ontario is a free, confidential service you can call to get health advice or information. A
Registered Nurse will take your call 24 hours a day, seven days a week.

Hospice Peterborough
Call 705-742- 4042
Receiving the news that you or someone in your family has a serious, possibly life-threatening illness is
terrifying. The last thing you want to think about is dying. However, hospice palliative care can be an
invaluable resource to you and your family. Hospice connects you with many services that you will find
helpful – wellness programs, support groups, the chance to connect with others going through the same
situation. You will be welcomed by knowledgeable, caring staff and volunteers whose primary goal is to
help you feel safe and comfortable.

Whether you are living with a life-threatening illness, caring for someone or grieving, Hospice
Peterborough can help guide you through all the challenges, changes and difficult decisions you and your
family are facing.

Ontario Problem Gambling Helpline
Call 1-888- 230-3505
24-hour confidential hotline answered by an Information and Referral Specialist. We will ask you for
some non-identifying information like the name of your city or town. This helps us give you information
about services where you live. We also listen, provide support, and offer strategies to help you get started. We are here to help you with
information, not to judge. A free 24/7/365 call centre which offers a confidential, non-judgemental listening ear to anyone
in need. This centre is staffed by trained volunteers.